Company

• Where do I find information on the company philosophy?
• Is Jack Wolfskin active in environmental protection measures?
• Which sustainable goals and measures do Jack Wolfskin have during the product design stage?
• What social responsibility does Jack Wolfskin take for its employees?
• Are there any Jack Wolfskin outlets?
• Can I reserve items on the online shop or in one of the JACK WOLFSKIN stores?
• What is Click & Collect?
• Who do I contact if I am interested in opening a Jack Wolfskin store or wish to sell Jack Wolfskin products?
• Who do I talk to if I wish to apply for a position at Jack Wolfskin?

• Where do I find information on the company philosophy?

  Find out all you need to know about the JACK WOLFSKIN company here.

• Is Jack Wolfskin active in environmental protection measures?

  JACK WOLFSKIN is committed to protecting the environment, both in-house and at our other production locations. Find our extensive measures here.

• Which sustainable goals and measures do Jack Wolfskin have during the product design stage?

  All materials that Jack Wolfskin uses for their products are selected from an ethical point of view and produced as sustainably as possible.
  We show which criteria we use to select these here.

• What social responsibility does Jack Wolfskin take for its employees?

  Treating people with respect and care is a core principle pursued by JACK WOLFSKIN. We promote fair and humane working conditions for all of our employees and producers.
  Find the latest information on our social engagement here.

• Are there any Jack Wolfskin outlets?

  Jack Wolfskin runs outlets at several locations in Europe:

  Germany:
  Neu Wulmstorf
  Radolfzell
  Wertheim Village
  Brehna
  Wustermark
  Bad Münstereifel
  Ochtrup
  Wolfsburg

  Austria:
  Parndorf

  UK:
  Cheshire Oaks
  Ashford

  France:
  Roppenheim

  Netherlands:
  Roermond

  Italy:
  Brenner

• Can I reserve items on the online shop or in one of the JACK WOLFSKIN stores?

  Unfortunately, it is not possible to reserve an article in our online shop.

• What is Click & Collect?

  With Click & Collect, you can order online from the comfort of your own home without having to pay shipping costs, collect your order in-store, benefit from expert advice and return items to all participating JACK WOLFSKIN STORES.

  Place your order in our online shop and select your saved “myStore” or a store in your area from the store finder (under "Deliver to a JACK WOLFSKIN store”) as the delivery address.By selecting this option, you will automatically avoid delivery costs.

  You are usually able to pick up your goods in-store 4-6 days after receiving your shipping confirmation.You can also get advice from our experts in store if needed or find more equipment.

  If you wish to return the item, you can do this directly in our JACK WOLFSKIN stores or conveniently return it to us using the enclosed returns label.

  Please note: it is not currently possible to pay for or get a refund of the purchase price in-store for Click & Collect orders.

  You can find detailed information about our Click & Collect service here.

• Who do I contact if I am interested in opening a Jack Wolfskin store or wish to sell Jack Wolfskin products?

  If you are interested in opening a JACK WOLFSKIN STORE or distributing our products, please send an email stating the intended location to
  info@jack-wolfskin.com. We will get in contact with you in the near future.

• Who do I talk to if I wish to apply for a position at Jack Wolfskin?

  Find an overview of all vacancies and the information needed to complete the application process at careers.